We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at Laurenhomemadecreations@gmail.com with details of the product and the defect.
***Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
** Some items are non-refundable and non-exchangeable. These include: Any and All Custom orders, Sale items.